HomeBusiness IdeasTop 5 CRM Software For Small Business 

Top 5 CRM Software For Small Business 

CRM stands for customer relationship management. Every small or big company needs CRM. CRM systems integrate notes, activities, and metrics from different departments, including marketing, sales, and customer service. CRM helps to organize and maintain customer data so that historical and real-time data of customers can be retrieved as and when required. I am sure that as a business owner, you are also looking for good CRM software that helps you in maintaining your customer data.

To help you I have done some research and shortlisted the Top 5 CRM Software & here is the detail.

CRM Software

Top 5 CRM Software For Small Business 

#1 Begin

Begin is Zoho CRM. It is one of the easiest CRMs to manage customer data. Begin CRM helps you to replace your legacy sales tool. You can maintain product detail, customer contact details, sales pipeline, activity, and a lot more in this CRM. Key features of Begin are given below.

Key Features of Begin

  • Team Pipeline & Task Management
  • Customer Management with export/import of data
  • Workflow automation facility
  • Team Collaboration & Integration with Microsoft Teams
  • Analyze and Track with the dashboard
  • Mobile Application available 

Price – Free for single user & single pipeline. The paid version cost is ₹400 per user with  3-team pipeline facility.

#2 Pipedrive

Pipedrive is a cloud-based CRM software. It is a complete sales, relationship, and management tool. This tool helps you to prioritize deals, track performance & predict revenue. You can get a free trial for 14 days of Pipedrive without a credit card. Key Features of Pipedrive are given below.

Key Features of Pipedrive

  • Manage leads and deals
  • Communication Tracking 
  • Automate repetitive administrative tasks 
  • Insights & Reports
  • Mobile app & Integration with other tools
  • Sales Pipeline visual representation 

Price – Pipedrive Essential version US $9.90 per month

#3 HubSpot CRM

Hubspot is a free CRM that helps in customer support, sales, and marketing. HubSpot comes with easy-to-use features like live chat, meeting scheduling, and email tracking. Key features of HubSpot CRM are given below.

Key Features of HubSpot CRM

  • Lead Generation
  • Marketing Automation 
  • Advance CRM
  • Knowledge Base
  • Analytics on Dashboard
  • Customer Feedback Management 

Price – Starter CRM Tool $29.97 per month 

#4 Monday Sales CRM

Monday Sales CRM is a complete sales CRM that offers full visibility into your sales funnel and automates repetitive work. It is a highly customizable platform. This tool also offers automation. You can get a free 14-day trial of this tool without a credit card. Key features of Monday Sales CRM are given below.

Key Features of Monday Sales CRM

  • Sales Pipeline Management 
  • Contact Management & Lead Management
  • Customer Projects Management 
  • Marketing activities Management & Tracking 
  • Team Task Assignment
  • Customer Onboarding 
  • External Tool Integration

Price – Free for an individual up to 2 Seats. Basic CRM costs $10 per seat per month.

#5 Salesforce Essentials

Salesforce Essentials is one of the best CRM for small or mid-size businesses. You can manage customer contact, relationship, and deal management with this software. You can also customize the dashboard and report in this tool based on your requirements. Key features of Salesforce Essentials are given below.

Key Features of Salesforce Essentials

  • Contact & Account Information Management
  • Sales process and Sales funnel Management
  • Task management & Activity Feed for the team
  • Report and Dashboard Customization facility
  • Customer Feedback Management 
  • Integration with External Tools 

Price – Salesforce Essential is available at a rate of $25 per user per month.

Over To You

Do you use any CRM software for your business? You can share details with us at info@moneyexcel.com.

Shitanshu Kapadia
Shitanshu Kapadia
Hi, I am Shitanshu founder of moneyexcel.com. I am engaged in blogging & Digital Marketing for 10 years. The purpose of this blog is to share my experience, knowledge and help people in managing money. Please note that the views expressed on this Blog are clarifications meant for reference and guidance of the readers to explore further on the topics. These should not be construed as investment , tax, financial advice or legal opinion. Please consult a qualified financial planner and do your own due diligence before making any investment decision.